Dangerous Customer Service

Dangerous Customer Service

4.11 - 1251 ratings - Source



Dangerous Customer Services provides real help for real people in the real world. This is a guide for managers on the realities and practicalities of great customer service. An accessible guide, Dangerous Customer Service shows the reader how to cover the basics - what customers expect from a service and what they will take for granted - and how to create the magic that transforms that serivice into an extra special personal experience. Exercises and real-life examples will help the reader to learn and develop essential facets of customer services including loyalty, training your customer and services across cultures.Dangerously Great Customer Service. ... This is all very nice for the first customer, but what about the second? ... If you cometothesame conclusion asusa€“that some customers attract wonderful service and others do not a€“ youa#39;ll also realise thatanbsp;...


Title:Dangerous Customer Service
Author: Bloomsbury Publishing
Publisher:A&C Black - 2011-11-07
ISBN-13:

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.


Click button below to register and download Ebook
Privacy Policy | Contact | DMCA